facilitator

Are You Listening?

by Andy Lopata on March 18, 2013 · 0 comments

OLYMPUS DIGITAL CAMERAIt was a taste of my own medicine I guess!

For years I’ve been preaching the importance of listening. Not just being politely quiet when the other person is speaking, but really listening. Paying attention. I’ve talked about listening for people rather than simply to them and shared Stephen Covey’s thoughts about empathetic listening.

But listening requires work and practice and it’s easy to get distracted without realising it and fail to listen. As was brought home to me recently. [click to continue…]