Pretty much every networking group, organisation and club advocate the
need for follow up meetings or one to ones. BNI are particularly big on this. The thinking goes like this:
- Networking is a numbers game. The more people you meet, the more business you’ll get.
- Relationships take time. The more one to ones you have, the more relationship capital you build.
- Givers gain. The more people you get to know, the more people you can help.
All of these are true. The problem is ini how modern day networkers and networking groups interpret this thinking. Members of networking groups are (rightly) urged to meet with their fellow networkers outside of regular face to face meetings with 1:1s to build deeper relationships, understand (and make understood) respective offerings and explore each others’ networks, goals, strengths and needs.
However, the networking landscape has changed over recent years. The way people interact, build relationships, find out more about each other’s businesses and explore each other’s networks has changed. And the traditional 1:1s are becoming more and more redundant. Here are just 5 of the ways the rules have changed:
1. Business people are more time poor than ever before. Running a business is an ever-more consuming endeavour in current times. At a time when most have just about manage to conquer the prolific and absorbing nature of email, along comes social media. Running multiple inboxes and a variety of online profiles now steals another 5-10 hours of weekly activity.
2. Conversion ratios have lowered. Remember the sales courses you went on where they talked about cold calling ratios? Make 10 calls, get 3 appointments, make 1 sale. In today’s world of brutal competition, you’ve got to have 20 conversations to yield 3 appointments. You’ve also got to have 4 or 5 appointments to give you one sale. It’s the same with networking. You’ve got to attend more events, speak to more people, deliver more elevator speeches and follow up more contacts just to give you the same return.
3. Buying cycles have lengthened. People are taking longer to buy. And also to pay! That means you need more of a sales pipeline. Procurement is more convoluted. Pitches and proposals are more complicated, time-consuming and arduous. The outcomes of your sales presentations and referrals are less predictable. In short, you’ve got to put in more effort and have more activity ‘ongoing’ to maintain previous levels of success.
4. Networking skills have only marginally improved. Despite the training given by many networking organisations and gurus (including myself) networking ROI has increased little over the past 10 years. The majority of networkers only manage to cover their costs and break even. Networking is a great way to raise profile and build a business, only if the person doing it is effective, focused and strategic with their efforts. Few are.
5. Markets are more global and competition more fierce. Apple have admitted that their competition is not against other technology giants but against anyone in the leisure business who wants to engage the time and minds of their customers. You now have rivals across the country and possibly across the world. As I often say in my networking training seminars:
“If what you do is optional, or what you do has competitors, people can choose not to use you.”
All this means that the modern day effective and productive professional networkers must be ruthlessly efficient with their time. Culling one to ones is a start. Face to face 1 to 1s are the most time consuming thing a networker can do. It’s not like you’re spending an hour and talking to ten people. It’s a 1 to 1!
As a professional networking coach and trainer, I teach my clients the following 7 strategies for maximising time, reducing face to face 1:1s and increasing their networking ROI:
- Qualify networking contacts more effectively
- Network more online
- Be more selective with referral partners
- Invest more heavily in fewer relationships
- Attend less networking events
- Use technology to meet (skype video, online meeting platforms, phone calls)
- Say ‘no’ more often!
It was leadership guru John Maxwell who said “Say ‘no’ to the good so you can say ‘yes’ to the great.”
You can network for an hour online without leaving your office, and build a substantial relationship with 3 people who live within a 10 mile radius of your house. Prospects, partners, potential introducers. You can then pick up the phone, fix up a web chat or even meet face to face with those that fit.
Modern day business builders can’t afford to give up a morning to meet a fellow networker unless they are pretty certain it’s going to give a good return for both sides. Think about who you’re meeting, what has to ‘give’ so you can meet them, and ask yourself one of my favourite quotes:
“Is the juice worth the squeeze?”
Rob Brown is an in-demand networking coach and speaker on business networking, LinkedIn, referrals, trust and likeability. If you want to make more money, win more business or accelerate your career through networking, go to www.therobbrown.com
{ 8 comments… read them below or add one }
Great blog Rob, and you have neatly summarised some of my thinking on the matter. Many networking groups are definitely flawed with their approach of meeting as many people as possible – i.e. lots of 1:2:1 followup. All this does is create lots of superficial relationships which you don’t have time to maintain. The real sweet spot for networkers is when you can find no more than 5-10 people who will provide you continually with a good stream of quality leads.
You’re right on the money Heather – it’s generally more beneficial and productuive to invest time in a smaller amount of valuable contacts and referral partners than an increasing number of 1:1 meetings. Unless:
1. You have the time
2. You are actively expanding your network
3. You don’t have anouth of the right referral partners
Rob
Sorry Rob but I have to disagree. I’ve generated my best business from 1;1′s and found out how to refer others better too. To me 1;1′s are where its at.
Brian,
If you’ve got 1:1′s working for you then keep going. I’m merely saying that it’s flawed for many people who indiscriminately have them because they feel they ought to AND they’re not strategic with their networking.
Rob
Rob
I think one of the main challenges with 1-1s is that people don’t really know how to utilise them effectively. Many are just like in this video: http://www.youtube.com/watch?v=NmYXv1n6-KA
An effective 1-1 can lead to business there and then in the meeting. Sadly most people think that just turning up with no goal or plan will be enough. But just like most areas of business, a lack of planning will lead to a lack of results.
Great video, Tim, and illustrates your point that 1-1s are largely ineffectual for many people People would do a lot better with any networking follow up meetings if they network with more of the right people (power circles, referral partners) than just anyone.
Excellent post – I’m a BNI member, have been for almost 5 years and over the past few have really trimmed back my networking activities, putting more time into a few relationships and less time into many. Although it can sound a bit ruthless you really have to ask yourself what your goal is for the appointment or catch up and will investing the time will move you closer to you goals..
I think one thing to remember is that although the person your having a meeting with may not be a great influencer for your business, you can still add value to them and they’ll remember you for it.
I find One on Ones can be made more effective using the G.A.I.N.S framework with the other person, and can be done in 30 mins:
Tell me more about Your Goals?
What are Your Accomplishments?
What are Your Interests?
What Networks are you involved in?
Tell me more about your Skills
I always keep the 80/20 Rule in awareness: 80% of my results, come from 20% of my efforts – know your 20%!
Brian,
You are right in saying it pays to be more ruthless with who you meet face to face with and what your goals are. GAINS is a great framework for getting more out of such meetings, but you’ve got to do what you can to be with the right person in the right room.
With respect to your comment of you being able to add value to people, you’re right. There are lots of people that could use yoru help. I’d just add that you can add more value to some people than others. Which is the point of the post. 1:1s can be a massive waste of time of you’re meeting with people who you can’t help and vice versa.
Better to focus your valuable time and energy on those who represent a better fit for all stakeholders. Happy networking!