Over the years I have run many seminars and training sessions on referrals strategy. I have asked a lot of business audiences where their best and most effective new leads come from and the vast majority will always reply ‘word of mouth’, ‘recommendation’ or ‘referral’. Yet, when I ask specifically for them to describe what strategy people have in place, I am met with blank looks.
On the whole, companies believe that if they deliver good service, their customers will refer them naturally. This is a passive approach, and in reality quality referrals are unlikely to be forthcoming. [click to continue…]
Phil is an Internationally sought after, keynote speaker, who speaks regularly on the subjects of Presenting and Networking effectively.
Andy Bounds is an award-winning consultant and conference speaker. To sign-up for his free weekly advice on communication/sales best practices, visit www.andybounds.com/tips
Rob Brown is an in-demand networking coach and speaker on business networking, LinkedIn, referrals, trust and likeability. If you want to make more money, win more business or accelerate your career through networking, go to www.therobbrown.com
Sandra runs BNI(Business Network International) in 19 counties of Ireland. BNI is Ireland’s leading business referral organisation, she is also BNI’s Director of European Affairs
Charlie Lawson – BNI National Director and Word of Mouth marketing expert, whose passion is to see BNI members succeed in their businesses.
Labelled ‘Mr Network’ by The Sun, Andy Lopata was called ‘one of Europe’s leading business networking strategists’ by the Financial Times.
Penny Power has dedicated her life for the past 13 years to the potential of the internet and digital tools for SME’s by helping them connect through and understand the ‘social web’. In 1998 Penny founded Ecademy, the UK’s first social network for business. 
Ewan helps business people grow their contacts by “word of mouth marketing” and is a key note speaker at conferences on the subject of referral marketing.
Heather Townsend is The Author Of 
Richard White is The Author of 
Iain Whyte is an international Keynote Speaker, and published Author. Considered an expert in relationship-building, networking and word of mouth marketing.
David Wimblett is The Author of 