market sector

Making Sense of Twitter with Lists

by Linda Parkinson-Hardman on February 29, 2012 · 4 comments

Twitter is a fabulous place to keep up to date on all that is new and happening on the Social Web.  It is also one of the most of the most feared online networks by the average ‘networker’.  This is probably because it looks overwhelmingly ‘busy’ all the time, and it seems difficult to make sense of.  All those tweets coming at you from the people you follow make it difficult to filter out what you want to ‘hear’ from the rest. [click to continue…]

How are your ten best customers doing?

by David Wimblett on November 28, 2011 · 0 comments

Do you ever wonder how your ten best customers are doing?  In fact, do you know, right now, who your ten best customers are?  If not, I really urge you to find out without delay.

Depending on your type of business, knowing who your best customers are today, six months ago, a year ago, can give you a valuable insight into your business.  Is the order changing. Have some customers disappeared and others taken their place?  Is their spending going up or falling?  Armed with this information you can not only thank those spending well, but, more importantly, if sales are falling, find out why, and hopefully, be able to do something about those customers before it is too late. [click to continue…]