Credibility

Have you let anyone down recently?

November 14, 2011

Trust is a major factor when it comes to people recommending you. Let’s face it, however good you think a company’s service is, would you easily recommend them if you couldn’t completely trust them? I’m guessing that the answer is probably no – certainly I know that I would think twice. It’s really important that we don’t raise people’s hopes by making a promise only to dash them by breaking that promise.  It wrecks our credibility and therefore any trust that person has in us and our company.

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You’re no good to me!

October 6, 2011

I was at a networking event recently; it was in a nice restaurant, lovely evening, great food and pretty good wine.  Just a typical, well to be honest, better than average, networking event with well over one hundred people intent on doing business or just having a good time. I’ve been to many similar events – some good, some bad – but I have never witnessed, what I did that evening.  I have to say that even I was speechless!

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Build your credibility with connections

October 6, 2011

Introduce two of your best business contacts to each other. Take them to lunch and focus on them. Around 80% of my work as a Mentor, Speaker and Trainer comes from recommendation from people in my network. They know me and the quality of my work and are happy to talk about me to their contacts. It is because I make time to build relationships, not just a card-file of business cards that I have a team of Advocates out there, working on my behalf.

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Listen more to be remembered

October 6, 2011

Listen 75% of the time. People love to talk about themselves and you will be remembered. People in my network often joke that a one-to-one with me will be at least two hours. I have actually had a 6 hour meeting on one occasion. I have a reputation for talking – but if you ask people I have had these marathon 1-1 meetings with what it was like they will all tell you “we spent most of the time talking about my business not Dinah’s”. ME – everyone’s favourite topic of conversation. My world. My business. My challenges. These are [...]

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