A chance to review your referrals strategy

by Andy Lopata on May 15, 2012 · 0 comments

How much time and budget are you focusing at the moment on where new business comes from? And what percentage of that effort is devoted to encouraging more opportunities through word of mouth?

A referrals strategy is essential for many businesses yet so few devote serious time to generating recommendations and referrals. Most of us prefer to sit and wait, hoping that doing a good job is enough.

I was recently interviewed for the NatWest and RBS Business Sense websites on referral strategies. The resulting videos can give you a good chance to review your approach to generating referrals.

Part one of the interview can be viewed here 

Part two can be viewed here 

I hope you find them useful. And please share what you’ve taken from them…and what you’re going to do as a result.

Andy Lopata
Labelled ‘Mr Network’ by The Sun, Andy Lopata was called ‘one of Europe’s leading business networking strategists’ by the Financial Times. The co-author of two books on networking, Andy‘s third book, ‘Recommended: How to Sell Through Networking and Referrals’ was published by Financial Times Prentice Hall in July 2011.

“The worst time to think of the best thing to say is when you’re saying it!”

Rob Brown

 When you introduce yourself to strangers (and friends) at networking events, can you tell someone everything they need to know to refer you, in just 60 seconds? This is your elevator pitch – your compelling answer to the question ’What do you do?’ [click to continue…]

How many people have you ever seen at a networking event with a paper bag on their head? It’s not many I’ll bet. After all, the purpose of networking is to meet people and no-one feels comfortable if they can’t see your eyes and face, hear your voice or shake your hand. We learn a lot through all of our senses often without realising it. The way someone speaks or looks may be important to us and a simple handshake can give us a good idea about whether we want to get to know them better. Once we have this simple sensory feedback in place we then gain an innate ability to seek out the people with whom we feel most at ease. [click to continue…]

5 steps for turning a hot referral into a sale

by Richard White on April 30, 2012 · 0 comments

Business networking, when done correctly, can lead to some amazing referrals .  However, just because you come highly recommended does not mean the sale is in the bag. You still have to close the sale.

Here are the 5 steps you need to take to turn an opportunity into cash in the bank.

 

Step 1 – Qualify interest

At this stage you need to check there is a real opportunity and you will not be wasting your time (and your prospect’s time) in pursuing the sale. You want to ensure that there is genuine interest, the authority to buy and the money to pay for it. If the opportunity is real then your job is to fan the flames a little so they are motivated to go to the next stage which is to put time aside to discuss their wants and needs with you. [click to continue…]

ABC of Referral Marketing – C is for Credibility

April 26, 2012

There is one thing that goes to the grave with you and lives on after you have left this earth, and that is your reputation. Building and maintaining your credibility in your relationships is the key to having a great reputation. Being credible is crucial to you being referable.  Every relationship starts with two people at a stage of visibility, you become aware of the other person, they see you across a crowded room, at a networking event, at a meeting, maybe at the local football match. Maybe they are even aware of you without meeting you, through your PR [...]

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Tell a story!

April 23, 2012

I’m sure that we have all heard the saying, ‘Facts tell, stories sell’ and know that ‘People buy people’. So why is it that at networking events most people go straight into selling mode?  Well, I think I might just have the answer and it was given to me by someone who was in the audience of a workshop I gave just last week.  They came up to me afterwards and thanked me for helping them to understand the subject. They said I made it so easy and make things so real; my stories were such brilliant examples and they [...]

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Aaargh! No business cards!

April 18, 2012

We’re all familiar with the situation – we’ve met someone who is an interesting contact for us, and when you ask for a business card, we realise that we haven’t got any with us.  Likewise – it can happen the other way round – they haven’t got any business cards with them! This feels like a massively frustrating situation, because a) I’ve met someone that is a good potential contact for me in my business, and b) they’ve shown enough of a level of interest in me to want to ask for my card so they can follow up.

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Referral Strategy

April 16, 2012

First let’s have a look at what a network is. Dictionary definition: a supportive system of sharing information and services among individuals and groups having a common interest. For me it is a little bit different.  It’s a system of sharing information and services with people who have a common connection. When we look at it this way we have a much bigger network than we think.

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